- Home
- ...
- Open Positions
- Job Detail
Description and Requirements
Description and Requirements
Business Unit Elevator Pitch:
The DSOM product line includes BMC Helix’s industry-leading Digital Services and Operation Management products. We have many interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, and we LOVE to hear our employees’ innovative ideas. So, if Innovation is close to your heart - this is the place for you!
BMC Helix is looking for an experienced DevOps Engineer to join us and design, develop, and implement complex training lab environments using the latest technologies.
Primary Roles and Responsibilities:
- Design and deploy virtual training labs using Windows and Linux operating systems for hands-on education courses.
- Manage networking configurations, including firewalls, DNS, VPN, and IP routing, to support secure and accessible lab environments.
- Automate cloud infrastructure provisioning using tools like Terraform, Ansible, or Azure ARM Templates to support scalable training labs in cloud environments (Azure/GCP).
- Support education product deployment pipelines using CI/CD tools (Jenkins, GitHub Actions) and manage lab components using Kubernetes and Ansible.
- Collaborate with SaaS product teams to deliver education environments hosted on multi-tenant platforms, ensuring security, isolation, and availability.
- Investigate and resolve complex infrastructure issues; provide detailed Root Cause Analysis (RCA) for failures or degradation.
- Write and maintain scripts in Bash, Python, or Go to automate repetitive tasks and improve lab provisioning efficiency.
- Work cross-functionally with curriculum designers, instructors, developers, and IT operations to ensure alignment and successful delivery.
- Create and maintain comprehensive documentation for lab setups, architectures, automation flows, and support procedures.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.