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Basic Information

Job Name
Sales Operations Analyst - India
Country
India
State
IN_Maharashtra
City
Pune
Date Published
18-Jun-2026
Job ID
63009
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-PC
Hybrid: #LI-Hybrid
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
What Are We Looking For?

As our sales organization scales, Sales Operations play a key role in driving efficiency, consistency, and sustainable growth. We are looking for a detail-oriented, analytical Sales Operations Analyst to support GTM Operations (GTM-O CoE) through process excellence, standardization, and data-driven insights.

This role partners closely with Business Operations Managers (BOMs) and cross-functional Sales teams to improve productivity, streamline operations, and build scalable processes. 

Success in this role requires strong Sales Operations expertise, business acumen, and a strategic mindset to support GTM initiatives, process improvements, and sales growth.

Here is how, through this exciting role, you will contribute to BMC Helix and your own success:
  • Collaborate with the GTM-O CoE Manager / Lead to identify and drive operational improvements and productivity gains for the BOMs.
  • Document and manage end-to-end business processes, establishing a structured process lifecycle — including creation, approval, distribution, monitoring, and continuous improvement
  • Support critical operational activities such as territory realignment, quota planning, adjustments, deviations, and sign-offs
  • Identify opportunities to standardise workflows and deliverables, and scale best practices consistently across regions
  • Drive process consistency and governance across the GTM Sales Organisation
  • Support automation initiatives for key processes, enabling sellers to maximise time spent with customers and partners
  • Contribute to and, when needed, lead multiple cross-functional initiatives simultaneously.
  • Build strong working relationships with BOMs and proactively identify operational areas where you can add value to the business
  • Leverage advanced Excel and data analytics to uncover trends, patterns, and insights that enhance the efficiency and effectiveness of the sales function
  • Perform monthly/quarterly revenue reconciliation between financial systems and CRM (Salesforce), identifying discrepancies and driving corrective actions
To ensure you’re set up for success, you will bring the following skillset and experience:
  • 5+ years of experience in Sales Operations, Business Operations, or a related customer-facing operational role
  • Proven experience in developing, implementing, and governing processes and Standard Operating Procedure (SOP); ISO experience is an advantage
  • Strong organizational skills — self-driven, independent, and able to effectively prioritize in a dynamic environment
  • Strong financial and analytical skills with an operational, results-focused mindset
  • Data-driven thinker with strong problem-solving and analytical capabilities
  • Ability to perform effectively under pressure in a fast-paced, rapidly evolving business environment
  • Detail-oriented with a strong belief in the value of structured processes
  • Flexible, self-motivated, and team-oriented — thrives in collaborative settings
  • Highly adaptable and experienced in working within change management environments
  • Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders across geographies and cultures
  • Strong general technology awareness and ability to integrate into project teams as an active contributor
  • Advanced proficiency in MS Office (especially Excel) with the ability to work with complex/large data sets; programming experience is a plus
  • Hands-on experience with CRM platforms (Salesforce preferred)
  • Hands-on experience working with AI tools and automation platforms (e.g., Copilot, analytics tools, or process automation solutions)

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 1,737,400 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
1,303,050

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
1,737,400
Max salary
2,171,750
Min Salary - NEW
1,294,350
Max Salary - NEW
2,157,250