BMC

Sr. Director, Communications

BMC Helix is seeking a Sr. Director, Communications, reporting to the Head of Global Marketing, to lead corporate communications, public relations, executive communications, brand, content, social, and creative services. As champion of the new Helix brand — through its development, launch, and beyond — this leader partners closely with Strategic Marketing and Product Marketing on campaign narratives, and takes the lead on the innovative, high-impact creative ideas that make launches and major moments land. The Sr. Director ensures a continuous pipeline of high-impact content and campaigns that engage buyers across every stage of the customer journey, driving both market awareness and revenue growth. 

Here is how, through this exciting role, you will contribute to BMC Helix’s and your own success:

• Brand Champion & Narrative Architecture: Run the company's narrative architecture day-to-day, consulting with the Head of Global Marketing on core company and campaign narratives; serve as the internal and external champion of the Helix brand through its development, launch, and beyond. 
• Creative Launch Leadership: Lead the development of innovative, high-impact creative concepts for major launches, partnering with Strategic Marketing and Product Marketing on campaign and product launch narratives. 
• Global PR Ownership & Results: Own public relations as a measurable, globally consistent function. Manage agency performance against clear targets and build a model that delivers consistently across every region. 
• Corporate & Executive Communications: Lead corporate and executive communications, ensuring a consistent voice and message across external and internal channels. Lead message governance and spokesperson programs. 
• Reputation & Issues Management: Serve as the company's crisis and issues management lead — building response protocols in advance, managing sensitive moments in real time, and protecting brand credibility under pressure. 
• Content & Creative Services Leadership: Lead content and creative services, ensuring a continuous pipeline of high-impact content and campaigns that engage buyers across every stage of the customer journey. 
• Team Leadership: Lead a team spanning Employee Communications, Executive Communications, Design, Content, Social Media, and PR, translating brand and narrative strategy into flawless day-to-day execution. Coordinate closely with regional marketing teams to build on successful in-region programs. 
• Cross-Functional Partnership: Partner with Strategic Marketing, Product Marketing, Demand Marketing, and Digital to ensure brand storytelling and content fuel pipeline, market awareness, and revenue growth. 

To ensure you’re set up for success, you will bring the following skillset and experience:

• Experience: 12+ years in corporate communications, brand, or content leadership, ideally within B2B SaaS enterprise technology, with demonstrated experience leading through a brand launch or major rebrand. 
• Narrative & Brand Leadership: Proven ability to architect and champion a company narrative and brand voice that resonates externally and internally. 
• PR & Media Relations Leadership: Track record building and running global PR programs that deliver consistent earned coverage across major markets. Experience managing agencies hands-on and holding them accountable to measurable outcomes. 
• Operational Rigor & Measurement: Proven ability to run comms and PR against clear metrics, message governance, and budget accountability. Has built institutional-grade process at a company with real scale and complexity. 
• Content Innovation: Demonstrated ability to develop compelling content in multiple formats that captures attention and engages buyers from social media and out-of-home through the buyer’s journey. Loves the challenge of combining data-driven optimization, against-the-grain narratives, AI-centric experimentation, and limited budgets for outsized results. 
• Creative Vision: A track record of leading innovative, memorable creative concepts for major launches and brand moments, not just incremental content output. 
• Crisis & Issues Management: Has led a company through a high-stakes public moment with composure, sound judgment, and fast decision-making under pressure. 
• People Leadership: Demonstrated ability to lead, develop, and elevate a team spanning PR, social, brand design, and communications. 
• Cross-Functional Influence: Skilled at partnering with peer marketing leaders to align narrative, campaign strategy, and content without direct authority over their teams. 
• Executive & Organizational Navigation: Comfortable operating inside a complex, PE-owned executive structure. Reads organizational dynamics accurately, exercises discretion with sensitive information, and adjusts narrative and pacing through leadership and ownership transitions without losing momentum. 
• Scrappy, Resourceful Operator: Thinks like a founder, not a big-company comms leader. Delivers institutional-grade programs with limited budget and headcount, moves fast, and gets hands-on when needed. 
• Bachelor's degree in Communications, Marketing, Journalism, or a related field, or equivalent experience.