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Basic Information

Job Name
Staff Specialist Technology Solutions Specialist
Country
India
State
IN_Maharashtra
City
Pune
Date Published
17-Jun-2026
Job ID
63004
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-SG
#LI-SG1
Hybrid: #LI-Hybrid
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
BU Description:
We are the Automation & Analytics team under Operations that drives competitive advantage for Helix by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization.

Role Summary:
The role sits within Helix's Analytics and Automation team, which drives competitive advantage through actionable insights, operational efficiency, and value realisation. The team is modernising HELIX's data infrastructure to support AI-driven workflows, governed self-service analytics, and enterprise-scale data products — including the buildout of a semantic layer.

Key Responsibilities:
  • Lead data engineering projects across Marketing, Sales, Customer Success, and Product R&D
  • Design, develop, and maintain ELT/ETL pipelines using Informatica into Snowflake data warehouses and lakes
  • Contribute to building and governing the semantic layer in Snowflake, defining business logic and metrics that serve as a single source of truth across BI and AI tooling
  • Lead data modelling efforts in Snowflake, ensuring performance, lineage, and security best practices
  • Manage and optimise job scheduling and workflow orchestration using Control-M
  • Develop and maintain Salesforce.com data integrations, supporting CRM-driven analytics across Sales and Customer Success
  • Develop pipelines that support the full machine learning lifecycle, including data preparation and feature stores for AI/ML consumption
  • Monitor and optimise Snowflake compute spend in collaboration with IT and Finance
  • Collaborate with data scientists, analysts, ML engineers, and business stakeholders
  • Mentor junior engineers; maintain documentation for data structures, lineage, and data contracts
  • Contribute to platform strategy discussions, including evaluation of emerging platforms such as Microsoft Fabric
Required Skills & Experience:
  • 5+ years in data engineering, data warehousing, and enterprise-level integrations
  • Strong SQL proficiency with Snowflake as the primary platform; MS SQL Server experience advantageous
  • Hands-on experience with Informatica (PowerCenter and/or IDMC/Intelligent Data Management Cloud) for ETL/ELT pipeline development
  • Proficiency in Control-M for enterprise job scheduling, dependency management, and workflow automation
  • Salesforce.com data model knowledge — including standard/custom objects, APIs, and data extraction patterns
  • 2+ years on cloud platforms (AWS, GCP, Azure, or OCI)
  • Python and Apache Spark expertise
  • Familiarity with Git/Bitbucket and Agile delivery (Jira)

Nice-to-Haves:
  • Experience with semantic layer tooling — Honeydew or equivalent — to govern metric definitions and enable consistent consumption across BI and AI tools 
  • Familiarity with Microsoft Fabric as a unified analytics platform, particularly its data engineering and warehousing capabilities, and awareness of Snowflake-to-Fabric migration patterns 
  • Salesforce CRM Analytics (Einstein Analytics) experience
  • Experience with LLM integration, RAG architectures, and vector databases
  • MLOps exposure — automated pipelines for model deployment, monitoring, and data quality
  • Data observability and quality tooling (Monte Carlo, Informatica Data Quality)
  • Marketing automation platforms (HubSpot, Eloqua) — data integration and extraction patterns
  • Visualisation tools (Tableau, MicroStrategy, or Power BI)
  • Bachelor's or master's in computer science or a related field

Soft Skills:
  • Strong analytical and problem-solving skills 
  • Excellent communication and stakeholder management abilities 
  • Ability to work cross-functionally with technical and non-technical teams 
  • High ownership and ability to drive initiatives independently

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 2,841,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
2,130,750

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
2,841,000
Max salary
3,551,250
Min Salary - NEW
2,092,500
Max Salary - NEW
3,487,500