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Basic Information

Job Name
Growth Account Manager
Country
United States
State
NA
Date Published
12-Jun-2026
Job ID
62977
Travel
up to 50%
This role can be based remotely in United States 
Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code
CA-JG
#LI-JG1
Remote: #LI-Remote
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
Helix Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on designing and executing a go-to-market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then Helix is the place to be.
Growth Account Manager

Position Summary:
As a Growth Account Manager, you will accelerate revenue growth through a combination of new business development and strategic account expansion. This role is responsible for identifying and closing new opportunities while cultivating and growing relationships within an existing portfolio of clients. The ideal candidate is equally comfortable hunting for new business, navigating complex sales cycles, and uncovering expansion opportunities within established accounts.

Key Responsibilities:

New Business Development (Hunter)
• Identify, prospect, and engage net-new customers within target markets and industries. 
• Build and maintain a healthy pipeline through outbound prospecting, networking, referrals, and partner relationships. 
• Lead discovery conversations to understand customer business challenges and align solutions to their objectives. 
• Manage the full sales cycle from prospecting through contract negotiation and close. 
• Consistently meet or exceed new business revenue targets.

Account Growth & Retention 
• Serve as a trusted advisor to existing customers and key stakeholders. 
• Develop account plans to drive customer adoption, expansion, and long-term value. 
• Identify upsell, cross-sell, and renewal opportunities within assigned accounts. 
• Conduct regular business reviews and strategic planning sessions with customers. 
• Maintain strong customer satisfaction and retention rates.

Required
• 3+ years of B2B sales experience, to include closing deals
• Proven success in both new logo acquisition and account growth. 
• Experience managing complex sales cycles with multiple stakeholders. 
• Strong consultative selling, negotiation, and presentation skills. 
• Demonstrated track record of achieving or exceeding quota. 
• Excellent communication and relationship-building abilities. 
Preferred
• Experience selling enterprise software, SaaS, IT services, consulting, or ITSM solutions. 
• Familiarity with CRM platforms such as Salesforce. 
• Experience engaging with executive buyers including CIOs, CTOs, IT Directors, and business leaders. 
• Bachelor's degree or equivalent professional experience.

#LI-Remote 

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.