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Description and Requirements
Description and Requirements
At BMC Helix, we help global enterprises run and reinvent their businesses with cutting-edge technology. Our BMC Helix portfolio delivers modern, cloud-native SaaS solutions for IT Service Management (ITSM), IT Operations Management (ITOM), and AIOps.Within IT Operations Management (ITOM), BMC Helix empowers organizations to proactively monitor, diagnose, and remediate issues across complex hybrid and multi-cloud environments. We’re building intelligent automation that keeps mission-critical systems resilient, scalable, and secure. Now, we’re looking for a DevOps Engineer to join our team and play a strong role in shaping the future of ITOM delivery.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Contribute to monthly deployments and upgrades of the ITOM SaaS suite across 20+ global data centers
- Contribute to semi-annual upgrades of services like Victoria Metrics, OpenSearch, Redis, and Kafka across AWS, Oracle, and Google Cloud.
- Migrate customers between ITOM instances, apply hotfixes, implement change requests, and resolve service requests.
- Remediate monitoring alerts, contribute to automation initiatives, and implement reliable processes that scale.
To ensure you’re set up for success, you will bring the following skillset & experience:
- 2 to 5 years of experience in a DevOps role
- Bachelor’s Degree in a related field; certifications such as CKA, AWS, GCP, OCI are a plus
- Strong experience with Kubernetes, including Helm charts
- Proficiency in Shell scripting (absolute must); additional scripting/automation experience with Python and Java is desirable
- Hands-on experience implementing CI/CD pipelines using tools such as Jenkins and Spinnaker, following best practices
- Knowledge of Terraform & Ansible is desirable
- Familiarity with version control systems (Git) and project management tools (JIRA)
- Experience with at least one or all of AWS, Google Cloud, and Oracle Cloud
- Exposure to AWS managed services such as Kafka, OpenSearch, ElastiCache, and Postgres/RDS is a plus
- Experience with monitoring tools such as Kibana, Fluentbit is a plus
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.