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Description and Requirements
Description and Requirements
- Design and deliver engaging learning solutions, including instructor-led training, eLearning, microlearning, and blended programs across multiple platforms (desktop, mobile, virtual).
- Apply instructional design methodologies (analysis, design, development, evaluation) to create learner-centric, high-impact training programs.
- Collaborate with cross-functional teams such as R&D, Product Management, and Marketing to develop effective education content aligned with business goals.
- Develop a variety of learning deliverables including course materials, job aids, scripts, assessments, and certification content.
- Manage multiple projects end-to-end, ensuring quality, timelines, and alignment with learning objectives and budget.
- Leverage modern tools (Articulate 360, Rise, Camtasia, Vyond, Synthesia, Canva, Captivate) to create innovative learning experiences.
- Contribute to building a strong learning ecosystem using diverse delivery methods including virtual, social, video, and instructor-led formats.
- Stay updated with evolving learning technologies and industry trends; knowledge of BMC Helix (ITSM, ITOM, AIOps, Discovery) is a plus.
- Bachelor’s degree in a related field.
- 2+ years of experience in Instructional Design, preferably within a software or technology environment.
- Strong understanding of adult learning principles and learning design methodologies.
- Hands-on experience with eLearning development tools such as Articulate Studio 360, Rise, Vyond, Synthesia, Camtasia, Canva, and Captivate.
- Ability to manage projects independently from initiation to delivery of learning solutions.
- Knowledge or exposure to enterprise software solutions; familiarity with BMC Helix products is an added advantage.
- Excellent communication, collaboration, and interpersonal skills.
- Strong organizational and time management abilities with the capability to handle multiple priorities.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.