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Description and Requirements
Description and Requirements
BMC is looking for an experienced Product Developer II to design, develop, and deliver enterprise-scale cloud-native applications and AI-powered solutions using the latest technologies. This role combines backend engineering with modern AI application development, offering an opportunity to work on cutting-edge Generative AI, LLMs, Agentic AI, and enterprise SaaS products.
- Own end-to-end delivery of product features, enhancements, and defect fixes for enterprise SaaS products
- Design, develop, and maintain scalable backend services, REST APIs, and microservices using Java, Spring Boot, and Python.
- Build enterprise AI applications using Generative AI, Large Language Models (LLMs), Agentic AI, Retrieval-Augmented Generation (RAG), and modern AI frameworks.
- Design and implement scalable cloud-native applications following engineering best practices, software architecture principles, and secure coding standards.
- Collaborate with Product Management, Architects, UX, QA, and Engineering teams to deliver innovative customer-focused solutions.
- Participate in technical design discussions, architecture reviews, code reviews, troubleshooting, and customer issue resolution.
- Contribute to DevOps practices, CI/CD pipelines, cloud deployments, performance optimization, and engineering excellence initiatives
- 6–12 years of experience in enterprise software development
- Strong hands-on experience with Java, Spring Boot, and Python
- Experience designing and developing REST APIs, Microservices, distributed systems, and cloud-native applications.
- Hands-on experience building AI/ML, Generative AI, and LLM-powered enterprise applications
- Experience with LangChain, LangGraph, LangSmith, Model Context Protocol (MCP), AI Agents, Retrieval-Augmented Generation (RAG), embeddings, vector databases, and prompt engineering.
- Experience with PostgreSQL, Elasticsearch/OpenSearch, Docker, Kubernetes, CI/CD, and one or more public cloud platforms (AWS, GCP, or OCI).
- Strong analytical, problem-solving, communication, and software engineering skills.
- Experience with AI evaluation, guardrails, observability, and prompt engineering.
- Experience deploying LLM applications in production, including cost optimization, latency optimization, and AI safety.
- Experience with BMC Helix, HelixGPT, Helix ITSM, Helix Innovation Suite, or Business Workflows
- Experience working with OpenAI, Anthropic Claude, Google Gemini, Mistral AI, Hugging Face, or similar foundation models
- Experience with observability platforms including OpenTelemetry, Prometheus, Grafana, or Dynatrace.
- Experience mentoring engineers, driving technical design, architecture discussions, and engineering best practices.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.